5 Key Traits Of A Successful Hybrid Environment

Aug 3 / Kirsty Brooks
Hybrid working, a term that we’re all familiar with now as we start to open up after the pandemic, and it seems to hold mixed emotions. In the traditional trenches of organisational leadership, we hear the need to bring our workforce back into the physical workplace full-time.

This view is meeting pushback from employees that have recognised that they can be just as productive remotely as commuting into the office. 

In recent research conducted by Cisco, it’s hard to imagine that pre-pandemic that only 8% of meetings included a remote participant!

What has that looked like for you over the 12 to 18 months?

Whilst initially, 90% of remote workers said that they experienced issues from working from home and 32% say their connection to the company culture has suffered, technology has moved on significantly and, like it or not, our world of work is shifting.

And whilst hybrid working may create challenges for workers, 81% of employees say that they don’t want to return to the office and prefer a hybrid-working scenario. In fact, 57% expect to be in the office less than ten days a month. 

Cisco offers five imperative traits that organisations should adopt to be successful in creating a Hybrid work environment:

  1. Flexible: accommodate a variety of collaboration and communication tools
  2. Inclusive leadership & teams: 8-% of communication is non-verbal; make sure everyone is seen and heard
  3. Supportive: Showing empathy to those who feel fatigued from working virtually but feel anxious about returning to the workplace
  4. Secure: Working remotely in more locations, connections and devices, the risk of cybersecurity increases. The level of security you put in needs to minimise the risk but not compromise between simplicity, privacy and efficiency.
  5. Managed: Manage the remote working infrastructure simply, including easy provisioning of devices wherever your users are in the world.

(5 traits of a successful hybrid work environment, July 27th 2021) 

So we know that we can create the right environment, but we need to turn our attention to managing a hybrid team.

While some of us may have been working this way for quite some time, not all managers are familiar with this way of working.

An interesting article on leading hybrid teams is written by Rebecca Knight and published by HBR.org “How to manage a hybrid team”.  

This article resonates as clients are asking us to support them in engaging the hybrid workplace principles and their teams

The article highlights the principles managers should consider when managing a hybrid team to maintain engagement and meet performance levels.

Creating a hybrid working policy is not enough to embed what could be perceived as a change in culture and working practices.  

Our Approach

Our team have been working to help organisations make this transition, designing two virtual sessions; one for leaders called ‘Managing hybrid teams’ and for team members ‘Being an effective hybrid team member’. 

In addition, to support the virtual workshops, participants had a blended learning experience via digital handbooks, eLearning modules and reflection exercises to support the development of high performing hybrid teams. 

Want to know more?

Contact us at hello@peopleperform.co.uk or join the virtual session on September 22nd.
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